Terms of Service

1. Introduction

1.1 Purpose Statement

Welcome to Peel2Read! These Terms and Conditions establish the rules for using our multi-language label calculation platform, promoting fairness and transparency for cosmetic exporters, brands, manufacturers, and designers worldwide.

1.2 Acceptance Clause

By creating an account or using the Peel2Read platform at https://peel2read.com, you agree to abide by these Terms and Conditions. Your continued use implies your understanding and acceptance of these terms.

2. User Rights and Responsibilities

2.1 User Conduct

Users are expected to engage in respectful and lawful behavior on our platform. Violations, including misuse of the label calculation service, uploading malicious content, or attempting to circumvent usage limits, may lead to account suspension or termination as outlined in Section 7.

2.2 Account Security

Protecting your account is crucial. Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. You agree to notify us immediately of any unauthorized use of your account at support@peel2read.com.

3. Service Description

3.1 Overview of Services

Peel2Read provides a SaaS platform that helps cosmetic brands, OEM/ODM manufacturers, trading companies, and packaging designers calculate multi-language label pages instantly. Services include:

• AI-powered translation of label content into 16 languages
• Automated page count estimation based on packaging dimensions
• Live layout preview with die-line PDF reference
• Export of calculation results to Word, Excel, and PDF formats
• Cloud-based calculation history (up to 30 records per user)

3.2 Accuracy & Limitations

Peel2Read calculations are estimates based on real HTML/CSS rendering with locked fonts (Noto Sans family). Results typically fall within ±5–10% of the final designer layout. Peel2Read is a calculation and preparation tool. Final printed labels should always be verified by a qualified designer before production. Peel2Read does not guarantee that calculated page counts will exactly match final printed output.

3.3 Modifications Clause

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time for improvement, maintenance, or other reasons. Users will be notified of significant changes via email or through the platform. Continued use after changes constitutes acceptance of the modified terms.

4. Payment Terms

4.1 Fee Structure

Peel2Read offers a Free plan (3 calculations per month, no credit card required) and paid subscription plans starting at $49/month (Starter), $129/month (Pro), and $299/month (Enterprise). Current pricing is always available at peel2read.com/pricing.

4.2 Billing Policies

Paid subscriptions are billed monthly or annually (annual plans save 20%). Payments are processed securely through Stripe, accepting all major credit and debit cards. Enterprise customers may also pay via wire transfer upon arrangement. Upgrades take effect immediately with prorated billing; downgrades take effect at the end of the current billing cycle.

4.3 Refund Policy

We offer a 14-day money-back guarantee on all paid plans. If you are not satisfied within 14 days of upgrading, contact us at support@peel2read.com for a full refund.

5. Privacy Policy Integration

5.1 Data Handling

We handle user data as outlined in our Privacy Policy, respecting user privacy and complying with applicable data protection regulations including GDPR. Data is encrypted in transit (TLS 1.3) and at rest (AES-256).

5.2 Cookies Usage

Peel2Read uses first-party cookies for session management through Supabase Auth and may use third-party analytics cookies to understand platform usage. You can manage cookie preferences through your browser settings.

6. Intellectual Property Rights

6.1 Platform Ownership

Peel2Read retains ownership of all intellectual property related to the platform, including the website design, calculation engine, user interface, software code, and the Peel2Read brand name and logo. All rights not expressly granted are reserved.

6.2 User Content Rights

Users retain full ownership of all content they upload, including product names, ingredient lists, translations, and calculation results. Peel2Read does not claim any ownership of user-generated content. By using the platform, you grant Peel2Read a limited license to process, store, and display your content solely for the purpose of providing the calculation service to you.

7. Termination and Suspension

7.1 Grounds for Termination

We may suspend or terminate accounts for violations of these Terms, including but not limited to: fraudulent activity, abuse of the platform, sharing accounts, attempting to reverse-engineer the service, or failure to pay subscription fees when due.

7.2 Consequences of Termination

Upon termination, access to the platform and any stored data will be revoked. You may request a data export prior to termination by contacting support@peel2read.com. Users may cancel their account at any time from their account settings. Account data will be permanently deleted within 30 days of cancellation.

8. Dispute Resolution

8.1 Resolution Methods

Any disputes arising from these Terms or use of Peel2Read will first be attempted to be resolved through informal negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with applicable commercial arbitration rules.

8.2 Jurisdiction Clause

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to conflict of law principles.

9. Disclaimer of Warranties

Peel2Read is provided on an “as is” and “as available” basis. While we strive for accuracy, we make no warranties, express or implied, regarding the platform's availability, reliability, or fitness for a particular purpose. Label calculations are estimates and should be verified before production use.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Peel2Read shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of the platform, even if advised of the possibility of such damages.